Terms & Conditions
Effective Date: January 15, 2025 — Last Updated: January 15, 2025
These Terms & Conditions govern the use of services provided by DigitalMarketingAgencyz.com. By engaging our services, you agree to be bound by these terms and conditions.
Terms & Conditions
Definitions
- Client: The individual or business entity engaging DigitalMarketingAgencyz.com for services.
- Agency: DigitalMarketingAgencyz.com, operated by Mithilesh Choubey at 2nd Floor, Above J.K. Electrical, Near Central Bank of India ATM, Sec-22, Noida (U.P), Pin-201301.
- Services: Digital marketing services including SEO, social media marketing, PPC, content creation, web development, and analytics.
- Deliverables: Specific outputs, reports, campaigns, or materials as outlined in the Statement of Work.
- Parties: Both the Client and the Agency collectively.
- Contract: The agreement between parties, including these Terms, the proposal, and any Statement of Work.
Scope of Services
DigitalMarketingAgencyz.com provides comprehensive digital marketing services, including Search Engine Optimization (SEO), Social Media Marketing (SMM), Pay-Per-Click (PPC) advertising, content marketing, web development, and analytics reporting.
The exact scope of services for each engagement is defined in the written proposal and Statement of Work (SOW). Any additional services outside the agreed scope will require separate approval and may incur additional charges.
Quotes, Estimates & Acceptance
All proposals and quotes are valid for 2 working days from the date of issue. After this period, pricing and availability may change.
Work begins only after written acceptance of the proposal and receipt of payment according to the agreed schedule. Verbal agreements are not binding until confirmed in writing.
Pricing & Payment Terms
Pricing is as specified in the proposal and may include retainer fees, project fees, and advertising spend. Ad spend is billed separately from service fees.
Payment schedule: 60% advance payment required, with the remaining balance of 40% due on delivery, or Net 30 days payment terms as specified in the proposal.
We accept bank transfers, UPI, and online payments. Gateway fees and applicable taxes are additional unless otherwise specified.
Late payments may result in:
- Suspension of services until payment is received
- Interest charges of [Insert penalty interest %]% per month on overdue amounts
- Additional costs for debt recovery
Refund & Cancellation
Our refund policy is detailed in our separate Refund Policy & Cancellation Policy. Cancellation requires 30 working days’ written notice.
Non-refundable items include work already performed, third-party costs incurred, and advertising spend. Digital marketing results such as rankings, traffic, or conversions are not guaranteed, and refunds are limited to amounts paid for services, subject to our refund policy terms.
Client Responsibilities
Clients are responsible for:
- Providing timely access to websites, accounts, and necessary credentials
- Submitting approvals, feedback, and content within agreed timeframes
- Providing accurate business information and marketing materials
- Making payments on schedule as per the agreed terms
- Granting access to or ownership of advertising accounts and analytics
- Ensuring compliance with applicable laws and platform policies
- Communicating changes or concerns promptly
Delays caused by the client may affect project timelines and may incur additional fees for extended project duration.
Agency Responsibilities & Deliverables
DigitalMarketingAgencyz.com will perform services with reasonable skill and care according to industry standards. We will provide deliverables as outlined in the Statement of Work and maintain regular reporting as agreed.
Timeline estimates are provided in good faith but are not absolute guarantees. Delivery may be affected by factors beyond our control, including third-party platform changes, client delays, or technical issues.
Revisions, Acceptance & Approval
Revisions are included as specified in the proposal (typically [Insert number] rounds of revisions). Additional revisions may incur extra charges.
Client approval is required at designated milestones. Once deliverables are approved and accepted, they are considered final. Changes to approved work may result in additional costs.
Intellectual Property & Licensing
Upon full payment, clients own the final deliverables created specifically for their project. Exceptions include licensed third-party assets, stock images, fonts, and proprietary agency methodologies.
DigitalMarketingAgencyz.com retains right to use work as case studies and portfolio examples with client consent. Clients may opt out of case study usage by providing written notice.
The Agency retains ownership of templates, processes, methodologies, and any pre-existing intellectual property used in service delivery.
Confidentiality
Both parties agree to keep confidential information secret and use it only for contract performance. This obligation survives contract termination.
Exceptions include information that becomes publicly available, is independently developed, or must be disclosed by legal requirement.
Data, Privacy & Compliance
Our data handling practices are governed by our Privacy Policy and Cookie Policy.
Clients are responsible for ensuring they have the right to provide data and content. The Agency will process data as instructed and in accordance with applicable privacy laws.
Access to client advertising accounts and analytics requires explicit client consent and appropriate access permissions.
Third-Party Services & Subcontracting
We use third-party services, including advertising platforms, analytics tools, hosting providers, and software applications, to deliver services effectively.
DigitalMarketingAgencyz.com may subcontract portions of work to qualified partners while remaining fully responsible for service delivery and quality.
Limitation of Liability
The Agency’s total liability is limited to the amount paid by the client for services under the specific contract. We are not liable for indirect, consequential, or special damages.
Digital marketing involves inherent risks and uncertainties. We do not guarantee specific results, rankings, traffic levels, or conversion rates.
Clients must report any issues within [Insert days] days of delivery. Failure to report issues promptly may limit available remedies.
Force Majeure
Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, pandemics, or technical failures of third-party platforms.
Termination
Either party may terminate the contract with 30 working days’ written notice.
Upon termination:
- Client pays for work completed to the termination date
- Agency delivers completed work and transfers accessible assets
- Both parties return confidential information
- Ongoing advertising campaigns may be transferred or terminated as instructed
Dispute Resolution
Disputes will first be addressed through good-faith negotiations. If unresolved, disputes will be settled through arbitration or mediation in Noida, India, under Indian law.
The courts of Noida, India, have exclusive jurisdiction for any legal proceedings.
Modifications & Updates
These Terms & Conditions may be updated periodically. Changes will be communicated by updating the “Last Updated” date and notifying active clients.
Continued use of services after updates constitutes acceptance of revised terms.
Contact Information
For questions about these Terms & Conditions, contact:
- Email: linkexpert.mithilesh@gmail.com
- Phone: +91-0120-4098191
- Address: 2nd Floor, Above J.K. Electrical, Near Central Bank of India ATM, Sec-22, Noida (U.P), Pin-201301
Entire Agreement
These Terms & Conditions, together with the proposal and Statement of Work, constitute the entire agreement between the parties. Any modifications must be made in writing and signed by both parties.
If any provision is found unenforceable, the remaining terms remain in full effect.